Operations Automation · Logistics & Field Operations

A field service command centre for logistics and installation teams

Field teams often coordinate work through calls and chat groups, making it difficult to track job status, customer expectations, and daily productivity.

LiveJob status visibility

RouteTerritory-aware planning

TeamTechnician assignment flow

ProofCompletion evidence ready

The challenge

Field teams often coordinate work through calls and chat groups, making it difficult to track job status, customer expectations, and daily productivity.

Managers need visibility across jobs without constant follow-up calls. Technicians need clear assignments and customer details on mobile. Customers need reliable updates when delivery or installation plans change.

A connected operations command centre

Dispatch workflow

Create, assign, prioritize, and monitor jobs with status changes visible to the operations team.

Mobile field view

Technician-friendly job cards, location notes, customer contacts, and completion capture.

Performance visibility

Daily summaries for completed jobs, pending work, bottlenecks, and team workload.

What changed

Fewer coordination gaps Better job accountability Faster customer updates Improved operational visibility

Technology

ReactNode.jsMaps integrationPostgreSQLCloud deployment

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